How do I place an order and pick up from Amazon Hub Locker or Counter?
There are two ways to select an Amazon Hub location: 1) Enter an address, zip code or landmark in the search field above to find a location near you and add it to your address book. 2) Search for a location under the shipping address section at checkout.
When you’re ready to place an order, select the Amazon Hub location as your shipping address. Once your parcel has been delivered, we will send you a confirmation email with a barcode. Simply visit your selected Locker or Counter to pick up your parcel. Once you arrive, have your pickup confirmation email with the barcode ready. At Locker, you will scan the barcode yourself; at Counter the store assistant will scan it before handing you your package. There’s no need to present an ID when you pick up.Can I return items to an Amazon Hub Locker or Counter?
Yes, certain items can be returned to participating Lockers and Counters. Visit amazon.co.uk/returns
to start the process and find a returns location nearest you.How long do I have to pick up my Amazon Hub Locker or Counter parcel?
You have 3 calendar days to pick up your parcel from a Locker and 7 calendar days to pick up your parcel from a Counter. If you're not able to pick up your parcel within this time frame, we’ll automatically return it for you and send you a refund.