Top critical review
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Worst steamer I have ever owned
on 4 March 2015
We purchased this steamer after our old steamer had cracked, it was several years old and not an expensive model so we assumed something of this price would give us even better steaming.
I couldn't have been more wrong. Whereas our old steamer would steam 3 tiers of veg in 25mins, this struggles in 40+. We started having to boil the kettle and use boiling water in the reservoir to achieve instant steam, rather than wait 5+mins for steam to start. Our old cheap model was almost instant.
Unlike our old model whos element protrudes out, maximizing the amount of water touching the element, this model has only a single flat heating element and this i think is its downfall and the cause of the slow steam.
Another bug bear is that the basket has a large circular hole in the middle and also holes just larger than a pea in the basket base, this causes food to fall through and we have to use the rice basket to make peas.
The few things that do save it from being a complete waste of time are the large basket size and the pre-programmable timers.
Unfortunately, having bought this just less than 2 months ago it no longer starts, you can sett he timer but no matter how mant times or for how long you press the start button it just wont start making steam anymore.
I'm actually glad it broke down because I was getting to the point where I was getting fed up of the thing! Its going straight back to Amazon!