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If you receive a noisy HDD..
on 5 September 2013
If you have a noisy hard drive it probably means you've been given an older version. Cambridge Accessories have been selling the 7200.10 version, made in 2006 but the version in this listing is 7200.14, the most recent.
Double check the model number listed here on Amazon (ST500DM002) with the one on your hard drive. If it's different then you can return the goods to the seller and request they pay for return as they've sent you an incorrect item.
I only found this out as I purchased from Cambridge Accessories but on eBay as it was cheaper. Luckily I had my head screwed on the right way and figured they sent an older model (I was quite sure current HDD's didn't make the constant, loud chirping that you heard 10 years ago - sounded almost like an old floppy drive!). Unfortunately for me on eBay there was no model number or anything listed so have had to send back at my own cost but purchased the current model elsewhere.
TL:DR/REMEMBER: Check the model number is ST500DM002 to ensure the HDD you're receiving is the right one, and not an older version.