Top critical review
3 people found this helpful
Not fit for purpose
on 2 November 2016
The Black and Decker VH780 Dustbuster looks like a great buy on paper; It’s small and compact, has a powerful motor, comes with a variety of attachments and best of all, it’s very reasonably priced. So for someone like myself in search for a vacuum cleaner with similar attributes, this appeared to be the perfect product. But as is often the case in life, if something seems too good to be true, it usually is.
I bought the Mini Vac specifically to vacuum the stairs without having to lug around the bulky house vacuum. I read customer reviews prior to placing my order and paid particular attention to the critical ones in order to learn about potential problems and shortcomings with the product. Some of the reviews mentioned that the filter needs cleaning after only a few minutes but I didn’t anticipate that would be a problem for my intended use. If I could get 3 or 4 minutes of vacuuming done before having to clean the filter, that would be perfectly adequate. In reality, however, the duration is a lot less. On carpeted surfaces, the ‘Clean Filter’ indicator gets full after only 40 seconds (no exaggeration) and when this happens, you lose approximately 90 percent of suction power. In fact, I can’t get past vacuuming 3 steps without having to stop and empty the filter. A job that normally takes less than 4 minutes to complete, now takes 15 minutes with the vast majority of time dedicated to the laborious and messy task of filter cleaning. It’s very tempting to ignore the filter indicator due to the inconvenience of constantly having to stop and start, but doing so will result in the motor quickly overheating and when this happens a faint burning-type smell fills the air.
This product isn’t fit for purpose in my view and needs further research and development. It’s unreasonable to expect consumers to adopt a workflow where more time is spent cleaning the filter than the actual floor or surface; that defeats the whole purpose of what a vacuum cleaner is designed for. If you’re contemplating buying the Mini Vac and intend to use it for very light tasks such as getting rid of cobwebs or vacuuming spilled biscuit crumbs, then it’ll probably be okay. If, however, you intend to clean small carpeted surfaces or draperies, don’t waste your money. Spend a little more and buy a better product.