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About us: 

health.On Ventures GmbH
Henkestr. 91
91052 Erlangen
Germany

Managing Directors: Dr. Daniel Grätz, Dr. Hannes Wakonig

Phone:+49-9131-6238940
Fax:+49-9131-6238941
E-Mail: service@healthonventures.com

Register court: District Court Fürth
Trade register number:,HRB 14487
VAT-ID Nr.:DE294615448

Link to the platform of the European Commission according to the regulation on online-settlement in consumer matters: www. ec.europa.eu/consumers/odr

The European Commission provides for an Online Dispute Resolu...

About us: 

health.On Ventures GmbH
Henkestr. 91
91052 Erlangen
Germany

Managing Directors: Dr. Daniel Grätz, Dr. Hannes Wakonig

Phone:+49-9131-6238940
Fax:+49-9131-6238941
E-Mail: service@healthonventures.com

Register court: District Court Fürth
Trade register number:,HRB 14487
VAT-ID Nr.:DE294615448

Link to the platform of the European Commission according to the regulation on online-settlement in consumer matters: www. ec.europa.eu/consumers/odr

The European Commission provides for an Online Dispute Resolution Platform, which you can access here: https://ec.europa.eu/consumers/odr/

Please see the following link for the nationally appointed Alternative Dispute Resolution bodies contact details: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show

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Customer Service Phone: +49 9131 623 89 40

Detailed Seller Information

  • Business Name:health.On Ventures GmbH
  • Business Type:GmbH
  • Trade Register Number:HRB14487
  • VAT Number:GB274551883
  • Phone number:+49 9131 623 89 40
  • Business Address:
    • Henkestr. 91
    • Erlangen
    • Germany
    • 91052
    • DE
30 days90 days12 monthsLifetime
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Negative 0% 0% 0% 0%
Count1536160441

Returns – right of withdrawal


Legal warranty

This item is Fulfilled by Amazon.co.uk and is delivered based on Amazon.co.uk Delivery Rates and Policies.

Privacy and Security

Seller's Privacy Policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our Amazon website (“website”). Personal data are all data with which you can be personally identified. You will find detailed information on the subject of data protection in our privacy notice listed under this text.

Data collection on our website

How do we collect your data?

Your data is collected by providing it to us. This can be, for example, data that you enter in a contact form, send us by e-mail or transmit when placing an order.

What do we use your data for?

A part of the data is collected to process your order. Other data is used to process your incoming inquiries and concerns.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, limitation of the processing, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. You also have the right of appeal to the competent supervisory authority.

2. General notes and mandatory information

Data Protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy notice.When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy notice explains which data we collect and for what we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security vulnerabilities. A complete protection of data against access by third parties is not possible.

Note about the responsible party

The responsible party for data processing on this website is:

health.On Ventures GmbH
Henkestr. 91
91052 Erlangen
Germany

Phone: +49 9131 623 89 40
E-mail: service@healthonventures.com

Responsible party is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing up to the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

Any data subject shall have the right of appeal to a supervisory authority, in particular in the Member State of his habitual residence, place of work or place of presumed infringement, without prejudice to any other administrative or judicial remedy, if the data subject considers that the processing of personal data concerning him is contrary to this Regulation.The lead supervisory authority in matters of data protection law is the data protection officer of the German federal state in which our company is based. This is: Landesamt für Datenschutzaufsicht, Promenade 27, 91522 Ansbach, Germany, Tel.: 0981/53-1300, E-Mail: poststelle@lda.bayern.de. 

Right to Data Transferability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if technically possible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "//" to "//" and by the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Right to object

If we use your data to protect our legitimate interests in accordance with art. 6 par. 1 lit f. GDPR, you as the data subject may at any time object to the processing for reasons arising from your particular situation, including profiling based on this provision. We will then no longer process the personal data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms concerned, or the processing serves to assert, exercise or defend legal claims.

Information, restriction of processing, blocking, deletion

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, restriction of processing, restriction of processing, blocking or deletion of these data at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Contact form

If you send us enquiries  per contact form or e-mail, your details from the enquiry form  or e-mail will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. The processing of the data transferred per contact form or e-mail is therefore based on your consent (Art. 6 para. 1 lit. a GDPR) or our legitimate interest in the processing of your request (Art. 6 para. 1 lit. f GDPR). You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation. The data you transfer per contact form or e-mail will remain with us until you request us to delete it, revoke your consent for storage or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected by this.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, structuring or change of the legal relationship with you. We transfer personal data to third parties only if this is necessary for contract processing, for example to the companies entrusted with the delivery of the goods. This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We also use the collected customer data to process incoming customer requests. This is done on the basis of Art. 6 para. 1 lit. a (consent) or Art. 6 para. 1 lit. f (safeguarding our legitimate interest in maintaining or improving customer relationships)

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods and obligations remain unaffected by this.

Note to Amazon's Privacy Policy

In addition to the data processing described in this privacy notice, Amazon itself collects, processes and stores data. Amazon is solely responsible for this. Further information can be found in Amazon's privacy notice: //www.amazon.co.uk/gp/help/customer/display.html?nodeId=502584

To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, Search Amazon Help.

Terms and Conditions

The following General Terms and Conditions (GTC) apply to all legal transactions between us (health.On Ventures GmbH, Henkestr. 91, 91052 Erlangen, Germany, Tel.: +49 9131 623 89 40, Fax: +49 9131 623 89 41, service@healthonventures.com) and you as the respective contractual partner. The contract language is in English.

1. Definitions in the sense of these GTCs

1.1 "Seller", also referred to as "we" or "us": The seller within the meaning of this agreement is health.On Ventures GmbH with the above-mentioned contact data.

1.2 "Consumer": A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to their commercial nor their self-employed professional activity.

1.3 "Merchant": any natural or legal person or partnership with legal capacity who concludes a legal transaction with the Seller in the exercise of its commercial or independent professional activity.

1.4 "Buyer", also "you": both consumers and merchants within the meaning of these General Terms and Conditions.

1.5 Amazon: all companies controlled by or affiliated with Amazon.com Inc. (Seattle), in particular Amazon Europe S.à.r.l. (Luxembourg).

    2. Conclusion of contract

2.1 The presentation of the products and services on Amazon is not a legally binding offer, but only an invitation to place a binding order.

2.2. By submitting your order via Amazon (by pressing a button such as "Buy Now" or "Place Order") you submit a binding request to conclude a contract with us for the purchase of the goods contained in the shopping basket. We accept this request either by a corresponding express confirmation of acceptance by e-mail or letter, and eventually with the dispatch of the ordered goods to the customer. We are entitled to refuse the acceptance of the order.

   3. Delivery and product availability

3.1 The delivery period shall be extended appropriately if the delivery is impaired by force majeure. Force majeure shall be deemed equivalent to other obstacles which affect the delivery and for which we are not responsible (e.g. strike, order by authorities or courts, operational damage caused by fire or water). Irrespective of this, we and you shall be entitled to withdraw from the orders affected by this if the force majeure or other similar obstacles persist for more than 4 weeks after the agreed delivery date.

3.2 Insofar as is reasonable for you, we shall be entitled to make partial deliveries of separately usable products included in an order, whereby we shall bear the additional shipping costs incurred as a result.

    4. Terms of payment and dunning costs

4.1 Unless otherwise expressly agreed between the parties, the sale shall be made on the basis of the sales prices, which shall be stated inclusive of value added tax (if applicable) and plus any separately stated shipping costs (inclusive of value added tax, if applicable).

4.2 If delivery is made outside the EU, additional costs may be incurred in individual cases (e.g. costs for money transfer, customs duties, taxes or fees). We do not accept liability for such costs. The handling and payment of these amounts is your exclusive responsibility (unless expressly agreed otherwise).

4.3. When purchasing on Amazon, payment is made via the Amazon payment system. When using Amazon's payment system, your banking or credit card details are at no time disclosed to us.

  5. Title retention

The goods supplied remain the property of the Seller until the Buyer has settled the purchase price in full (includes shipping costs).

6. Warranty

6.1 We assume the warranty in accordance with the statutory provisions.

6.2 If you purchase in your capacity as a Merchant, the warranty period shall be limited to one year. The assertion of warranty claims against us in this case also presupposes that you comply with your statutory duty to give notice of defects in accordance with § 377 HGB (German Commercial Code).

7. Limitation of liability for claims for damages

7.1 Our liability for damages, for whatever legal reason and including liability for our representatives and vicarious agents, is limited to intent and gross negligence, with the exception of the provisions under 7.2 and 7.3.

7.2 In the event of a breach of an essential contractual obligation, i.e. a duty which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely, we shall be liable for every degree of fault. If you purchase in your capacity as a Merchant, this extension of liability shall be limited to foreseeable, typically occurring damages, insofar as there is no intentional breach of duty.

7.3 The above regulations do not affect statutory liability for culpable injury to life, body and health; this shall also apply to mandatory liability under the Product Liability Act and in the event of wilful deception.

8. Governing law and jurisdiction

8.1 If you are a Merchant, any disputes arising out of or in connection with this agreement will be submitted to the exclusive jurisdiction of the Seller’s place of business, viz the Courts of Erlangen, Germany. The same shall apply if the place of residence or habitual abode is not known at the time the action is filed.

8.2 The laws of the Federal Republic of Germany shall apply under exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG - Vienna) and German private international law. If you have placed the order as a Consumer and your habitual residence was in a country other than Germany at the time of your order, the application of the mandatory legal provisions of that country shall not be affected by the choice of law as per sentence 1 of this clause.

9 Further consumer information

9.1 You can view the GTC at the time of contract conclusion on eBay on the respective product page. In addition, we permanently store a copy of this contract text, the cancellation and return conditions as well as a copy of the order data for 10 years. You can also print this document and the details of your order (visible on the last page before confirming your order) using the print function of your browser or save it using the save function of your browser. The contract text for a purchase on eBay is stored as an eBay website for up to 90 days after conclusion of the contract and can be viewed by you on eBay by entering the relevant article number.

9.2 Input errors in the order can be identified before the final submission of an order by reviewing the order on the separate order confirmation page and if necessary, corrected on the previous page after pressing the back button of your browser.

9.3 We are not obliged or prepared to participate in a dispute resolution procedure in front of a consumer arbitration board.

Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters – about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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