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Uk Mobility Store

Uk Mobility Store is committed to providing each customer with the highest standard of customer service.
Have a question for Uk Mobility Store?
Customer Service Phone: 0-800-533-5660
30 days90 days12 monthsLifetime
Positive 100% 98% 98% 98%
Neutral 0% 0% 0% 1%
Negative 0% 2% 2% 1%

Returns – right of withdrawal

Contact this seller Phone:0-800-533-5660

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

A to Z Guarantee

Place and pay for your Marketplace order through Amazon.co.uk and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt. Read more

Legal warranty

Uk Mobility Store Delivery Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Delivery Policies

Unless noted otherwise in the ordering pipeline, Uk Mobility Store dispatches all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Seller's Privacy Policy

Uk Mobility Store values the privacy of your personal data.

Tax Information

Prices are displayed inclusive of any applicable VAT.

To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, Search Amazon Help.

VAT Exemption / 0% VAT Relief On Applicable Items

UK Mobility Store has a range of products that are 0% VAT they will need a form completed on our website before we will be able to dispatch them.

The following products are sold at 0% VAT: 
  • Shower Chairs 
  • Sanitary devices such as Commodes, Commode Stools and frames for sitting on or rising from a sanitary appliance 
  • Incontinence Products
  • Walking Aids and Accessories 
  • Certain types of auditory and low vision aids
  • Wheelchairs, Accessories and Parts 
  • Mobility Scooter Accessories and Parts 
(A full list can be found by visiting the relevant HMRC web page)

Please be aware that 0% VAT is only applicable if the user of the items either has a long term illness or is disabled. Once we receive your order for a zero VAT rated item, we will email you via the Amazon messaging system so that you can provide us with information regarding your illness or disability.  This declaration must be emailed back to us before we can dispatch your order. 
 If you are unsure about your qualification for VAT exemption please call us on 01626 821100 and we will be delighted to assist.

Legal Disclaimer VAT Exemption

Vat Exemption

At UK Mobility Store we will help you with your VAT exemption. All prices shown are VAT exclusive (without any VAT). To purchase an item from UK Mobility Store at the exclusive price you must provide us with a specific medical condition or long-term illness that the user suffers from. Until a condition is provided or the additional VAT has been paid, we may be unable to dispatch the goods.

 Click Here to fill out your VAT Exemption Declaration Form now.

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