Have a question for Wordery?
Detailed Seller Information
- Business Name:Wordery.com LIMITED
- Business Type:Book retailer
- Trade Register Number:08134714
- VAT Number:GB882348007
- Business Address:
- Rowan House, Cherry Orchard North
- Kembrey Park
- Swindon
- SN2 8UH
- GB
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By a fellow believer in fairies... on June 5, 2017.
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Superb.
By Library on June 5, 2017.
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Superb.
By Library on June 5, 2017.
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Very satisfied with the quality and service. interesting and helpful reading. Thank you
By Agata on June 5, 2017.
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Excellent service, as ever.
By Rev. E. on June 5, 2017.
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By template-rater on template-date.
Message from Amazon:
This item was fulfilled by Amazon, and we take responsibility for this fulfilment experience.
By Wordery on template-response-date.
Message from Amazon:
This item was fulfilled by Amazon, and we take responsibility for this fulfilment experience.
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| 30 days | 90 days | 12 months | Lifetime | |
|---|---|---|---|---|
| Positive | 98% | 98% | 97% | 98% |
| Neutral | 1% | 1% | 1% | 1% |
| Negative | 1% | 1% | 2% | 1% |
| Count | 10,429 | 32,855 | 137,430 | 551,953 |
Returns – right of withdrawal
You can return a Marketplace order within 30 days from delivery, exercising your right of withdrawal. Please refer to the Amazon.co.uk Return Policy or contact Wordery to get information about any additional policies that may apply:
To initiate a return, visit Amazon’s Online Return Center to request a return authorization from the seller.
For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.
A to Z Guarantee
Place and pay for your Marketplace order through Amazon.co.uk and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt. Read more
Legal warranty
If a product turns out to be faulty or not as advertised, you may be entitled to free of charge repair, replacement or refund. Read more on legal warranty.
Wordery Delivery Rates
Listed below are delivery details for Wordery, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
 Delivery rates for all products (excluding Books, Music, Video and DVD) |
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Standard
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| UK/GB excluding BF address Street | ETA | 3 - 5 days | |||
| per Item | £2.80 | ||||
| per Weight (kgs) | £0.00 | ||||
| per Shipment | £0.00 | ||||
| UK - Mainland Street PO Box | ETA | 3 - 5 days | |||
| per Item | £0.00 | ||||
| per Weight (kgs) | £2.80 | ||||
| per Shipment | £0.00 | ||||
| UK, BF Addresses | ETA | 3 - 5 days | |||
| per Item | £0.00 | ||||
| per Weight (kgs) | £2.80 | ||||
| per Shipment | £0.00 | ||||
| * Delivery Rates for Books, Music, Video and DVD |
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UK
3 - 5 days |
Express Delivery - UK
1 - 2 days |
European Union
3 - 12 days |
US (include US Protectorates) and Canada
5 - 12 days |
Rest of World
6 - 19 days |
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| Books | £2.80 | £8.98 | £4.02 | £6.94 | £7.00 |
| CDs | £1.26 | £8.98 | £1.82 | £3.08 | £3.58 |
| Videos | £2.80 | £8.98 | £4.02 | £4.94 | £5.94 |
| DVD | £1.26 | £8.98 | £1.82 | £3.08 | £3.58 |
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
| Region Key | |
| UK Street | England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. |
| UK Off-Mainland *DISABLED* | This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. |
| UK P.O Box | P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. |
| BFPO | British Forces Post Office |
| Europe Zone 1 | Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands |
| Europe Zone 2 | Greece,Italy,Portugal,Spain |
| Europe Zone 3 | Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. |
| Australia and Far East Asia | Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. |
| North America | Canada,United States. |
| Japan | Japan |
| Rest of World | Rest of the World. |
Delivery Policies
We offer a no-nonsense great service.
Standard Shipping
- Most books are on hand in our UK warehouse.
- In the UK, order before 1.30 pm on a working day, and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day. If you ordered on a Saturday or a Sunday, we can guarantee it will be in the post on the next working day also.
- We do not provide a tracking number for standard deliveries.
- Specialist titles take a little longer to dispatch. This is indicated by a longer estimated dispatch time on our Amazon listing.
- Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
- Depending on the date of dispatch, European orders should be with you within 7 working days from posting.
Expedited Shipping
- Monday – Thursday order by 17:00 for next day delivery (15:00 for orders being delivered to Scotland and Northern Ireland).
- Orders placed Friday and before 11am on Saturday will be delivered the following Monday (excluding public holidays).
- Orders placed after 11am Saturday and on Sunday will be delivered the following Tuesday.
Delivery to Denmark
- As we are unable to collect Danish VAT on orders placed via Amazon marketplace, we are unable to accept orders for delivery to Denmark. Any order for delivery to Denmark will be cancelled. We apologise for this inconvenience.
Privacy and Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Policy.
In addition, we want you to be aware that Amazon.com will provide Wordery with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Wordery's Privacy Policy.
Privacy Policy
Wordery values the privacy of your personal data.
For more information see Amazon.co.uk's Privacy Policy.
Tax Information
Prices are displayed inclusive of any applicable VAT.
Wordery is one of the UK's largest online independent book retailers. Founded in 2012 to be a truly alternative bookselling option, we strive to offer the right books at the lowest price with the best service.
We offer a no-nonsense great service.
Standard Shipping
- Most books are on hand in our UK warehouse.
- In the UK, order before 1.30 pm and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day.
- We do not provide a tracking number for standard deliveries.
- Specialist titles take a little longer to dispatch. This is indicated by a longer estimated dispatch time on our Amazon listing.
- Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
- Depending on the date of dispatch, European orders should be with you within 7 working days from posting.
Expedited Shipping
- Monday to Thursday, order by 17:00 for next day delivery (15:00 in Scotland and Northern Ireland)
- Friday to Sunday, order by 11am on Saturday for delivery on Monday.
- Expedited orders are sent using next day tracked courier
Once an order has been completed via Amazon and the payment has cleared, we are often unable to intervene and amend the order.
Delivery to Denmark
As we are unable to collect Denmark VAT on orders placed via Amazon marketplace, we are unable to accept orders for delivery to Denmark. Any order for delivery to Denmark will be cancelled. We apologise for this inconvenience.
Cancellations:
On Amazon you have a 30 minute cooling-off period during which you, the customer, can amend your own order details. If you have problems please contact Amazon Customer Services directly.
Specialist Titles
So we can provide a great range of books, we obtain some specialist titles directly from the publisher after a customer places their order. This leads to the longer dispatch period.
Print on Demand
Some specialist titles are Print On Demand; this will be stated on the listing. They may be uncorrected reproductions of the original text.
Packed separately - no combined postage
We don't offer combined postage. This is because we package items separately and aim to provide the best overall deal, including postage, for our customers.
Invoice
We can send PDF invoices, via email, after the order has been dispatched. Please contact us if you require an invoice.
Packaging
Our packaging is selected to be the most appropriate for each item. This is one of the reasons we package all our items separately; so that the book will arrive in perfect condition.
Gift
Please note, as we do not include any pricing information or the name of the purchaser within our parcels, the recipient will not know who the gift is from unless you let them know.
We do not provide a gift wrapping service currently.
Returns
We cannot exchange items but we are happy to accept returns if the item is in perfect condition and unused.
As Wordery will not reimburse you for the returns postage costs, we do not stipulate a postage method to use.
Please request, and retain, a proof of posting receipt.
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, Search Amazon Help.
VAT invoices
Wordery are currently unable to issue VAT invoices.
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