"lovely looking heater which does it's job"
The heater looks good, with rattan base which fits in with other patio furniture; overall looks sleek. Pretty easy to put together too. The heat output is quite good, although the top 'lid' isn't as big as previous burners I've had so heat doesn't radiate as far as before. But still good for a few people sitting or standing quite closely around the burner. The biggest issue is getting it to light, especially first time. You can't really hear the gas coming through to the burner - it's extremely quiet. Instructions say hold the ignition down for up to 60-90 seconds to allow the gas to come through. In reality, we had to do this for 5 minutes to clear the lines of any air and then it worked (but only after we'd googled it!).