Top critical review
Lovely little steam mob
5 September 2018
I was a little apprehensive at first about the cleaning capability, we had some stubborn stains in the grout and on the tiles, after firing up this little bad boy was astonished by how quickly it removed them. It also has the function to fire jets of steam at a certain area of the floor to lift stubborn stains, this element is great on spilled coffee stains. I also purchased some cleaning solution which makes it smell nice too. My next purchase will be a Shark cordless vacuum cleaner
The filler cap has snapped leaving the plug inside the device, 2 cheap screwed into plastic have snapped, after contacting Amazon they confirmed that it had a 2 year warranty, Shark have said it only has 1 year unless it's registered, I have since purchased a shark cordless hoover, both have been registered but no confirmation for either item. I am left out of pocket.
Why can't these items be made to last, wouldn't be bad if it had had a lot of use but it's only been used 8 times in the last year.
Amazon graciously sent me another as they considered it under warranty, Shark declined to honour the warranty as they couldn't find any details of my registration.
Upon receiving the replacement, I registered it online, I got a reference number but no email confirmation although they say that one would arrive. It's Sharks way of getting out of honouring any warranty. Not a very reputable company as far as I'm concerned