Top positive review
Lids don't seal! Otherwise, great blender
2 March 2017
This is a great blender - compact and powerful, but I had the same problem as a few other customers here - the so-called "sip and seal" lids do not seal. There is clearly a part missing - the thing which flips up to let you drink and flips down to cover the drinking hole. The 2 lids with my blender have an open drinking hole, which is fine for at home, but obviously not great for travelling. I only got the blender yesterday and had already used it before I realised this problem with the lids, and didn't want to return it because the blender works perfectly well. I couldn't seem to send a message to Amazon to say this - it's all or nothing when it comes to returns and replacements - so I contacted Ninja directly and their customer service is BRILLIANT. Even though I hadn't bought the blender from them, they sent me two new cups with sealable lids on the same day, and didn't want the old ones returned.