After my Kindle arrived from amazon my husband got jealous so we decided to buy an eReader in order to have 'the best of both worlds'. After much research I bought a BeBook Neo at the beginning of March.
I was surprised how very tinny the machine felt, the noise of the clicking to change page and the fact that it did not connect to my WiFi until I discovered hidden in the box a smalll piece of paper saying that it was not compatible with WEP security. I am not sure how it can be advertised as having WiFi if certain forms of security make that unusable.
Last week on trying to tap open the book I was reading the reader froze. The next morning the image had burned into the screen. It was a nightmare to get to the reset button - which would not reset - and then to open the back to take the battery out. 24 hours later the screen burn was even worse, it was impossible to see the state of the charge.
I got a returns number from the manufacturer and returned it to them in its original box within another box. I have received an email from them this morning to tell me that they found the screen was broken and that the screen is not covered by warranty and would I like it repaired for 125. I am not sure if they mean the screen was broken as in cracked (which it wasn't)or that it was mechanically broken. I have written back to protest vehemently.
As far as I am concerned it could be thrown in the rubbish bin because I consider it to be rubbish.