I am happy for all you reviewers that you got a first-class working article. Alas, although mine came heavily sealed in plastic there was no sign of the widget that clasps the GPS and connects to the ball. And, no, I did not drop or otherwise mislay it when wrestling with the packaging. I am assuming that no-one else has had this problem. But, for myself, alas, I appear to have wasted my money. And it is rather too heavy to package up and return. Caveat new buyers! And, by the way, have any of you had as much trouble as I have to find a contact point in Amazon for communication. They used to be easy to reach. Enough Disappointed.