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Customer Review

5.0 out of 5 stars Tour de Farce, 14 Oct. 2012
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This review is from: BabyDan Extend-a-Gate 14 cm Extension Kit (Silver) (Baby Product)
An excellent product and a perfect addition to widen the Babydan security gate at the top of the stairs and well worth the money. For this reason I have awarded the product a 5 star rating.

The delivery system however, was rather weird to say the least.

The package was in Swansea the day after ordering and ready to meet the estimated delivery to Cardiff 2 days later (30 miles away). For some reason though it languished there for 6 days before being taken 170 miles to a Nuneaton distribution centre - even though this meant passing Cardiff to do so. It then appears to have been brought back to Bridgend (again via Cardiff) the same day involving another journey of !50 miles before eventually completing the final 10 miles to Cardiff the next day.

Overall the package took 5 days longer to be delivered and travelled 300 miles more and than it needed to. Fortunately, it was delivery free so I was not paying for this waste but being a safety item for my granddaughter the delay was very frustrating.
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