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I have a Panasonic Vierra smart TV which plays media files from a USB attached hard drive pretty well but has issues if you stream over WIFI (the sound quality becomes distorted), and I wanted the ability to resume from where I left off. The unit arrived and I plugged into my PC, it had difficulties installing the USB drivers and I had to try several USB ports on the PC before it was successful. I went into disk management in windows and assigned a drive letter, and formatted to NTFS. It could now be seen in windows explorer. I copied a few media files onto it from may old hard drive and went into the Cyclones screen after connecting to the TV. Although I could go into the settings it would not allow me to go into the movies folder which was greyed out, it then disappeared from explorer, and I could get it to appear again. It was returned for credit, which after holding onto it for 4 days for testing, the supplier agreed it was faulty and paid me back.. I then bought a WD My TV Live and a separate My Book 2 tb hard drive which I have had no problems with and I am more than impressed with.