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Customer Review

115 of 116 people found the following review helpful
5.0 out of 5 stars First class protection but expensive cloud backup, 29 Oct. 2013
This review is from: Norton 360 21.0 - 3 Computers, 1 Year Subscription (PC) [2014 Edition] (DVD-ROM)
Although still bloated and resource hungry software, Norton runs unobtrusively in the background and it will do on any modern PC or laptop given the processing power and memory they now possess. It's easily the best commercial protection available, provides first class protection and has never once let me down.

In addition to AV, Firewall and ID Protection, Norton 360 also offer a Tuneup suite that runs a few basic PC optimization tasks (clear browsing history, delete temporary files, etc.) and a Backup facility. The Backup facility can either backup files between your own disk drives or back up in Norton's cloud storage. You get 2GB of free cloud storage and you can buy an annual subscription for further cloud storage (up to 50GB for £89.99) should you require it. The Backup suite is let down by the fact that you have to exclude files and folders instead of include them if you elect not to backup the complete contents of a drive. Cloud backup is not cheap compared with other providers and the 2GB of free storage is much less than that offered by competitors (it's also worth remembering that you get 5GB of free storage with Amazon Cloud Drive (not to be confused with Amazon Cloud Player)). If you don't need the Tuneup or Backup suites, I'd suggest buying the less expensive Norton Internet Security that doesn't include them.

It's worth shopping around. At the time of writing, the download copy of Norton 360 is cheaper and it's exactly the same as this with the only difference being that you have to download and install it instead of installing it from a disc and it's delivered in the time it takes to download it. **Beware of auto-renewing your subscription online with Norton - you could be charged well in excess of the cost of buying a copy from Amazon. Norton quite often employ the widespread tactic of 'rewarding' their existing customers by charging them over the odds when it comes to renewing**
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Showing 1-4 of 4 posts in this discussion
Initial post: 11 Apr 2014 13:00:00 BDT
sandie says:
My Norton renewal is due in 30 days. I'm not sure what the difference is between the Norton 360 and Norton Internet Security packages. I presume there IS a difference, so could someone explain what it is and which is better. At the moment I am using Norton Internet Security 2013. I'm a bit concerned about installing a different package in case it causes problems. Many thanks!

In reply to an earlier post on 11 Apr 2014 16:28:37 BDT
Last edited by the author on 11 Apr 2014 16:30:58 BDT
The main difference is that Norton 360 has a PC Tuneup suite and a Backup & Restore suite. If you don't need them, opt for Norton Internet Security. However, before buying check which is the cheapest and opt for that. Norton 360 is nearly always more expensive but sometimes it's cheaper. I don't think you should encounter any problems replacing one Norton package with another - just run the disc and it should take care of everything automatically. This links gives a useful comparison about what the different Norton packages offer:

Hope this helps.

In reply to an earlier post on 12 Apr 2014 11:59:43 BDT
sandie says:
Many thanks. I'm not really interested in the Cloud Drive, who in their right mind would put all their personal stuff where it can be discovered by others? What interested me was the pc tune up facility despite the fact that I already use CCleaner, maybe Norton is more efficient. My main concern was changing from NIS to 360 might cause some installation problems.
Very helpful to me, so thank you.

Posted on 19 Jul 2014 19:29:22 BDT
Hello OMG, Excellent review and spot on with your advice about not renewing directly with Norton. I can never understand their ridiculous renewal charges. They do not do themselves any favours.
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