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Customer Review

on 24 November 2013
i did not purchase this, but felt that buyers should be aware - i worked with the trial for a month, on the basis that i did want to purchase.

All went well, i was impressed with the speed, features, usability etc, created my movie, created my menu screen and started burning to blu ray disc. i went through all the relevant settings for blu ray, and when the disc was burned, i had mixed results. it played on the pc at first, but caused error messages on my main blu ray player connected to the big tv. I tried numerous settings, none of which caused the blu ray discs to ever work on the blu ray player, and many of them failed to even work on cyberlink powerdvd on the pc.

I contacted their customer support, who were completely useless. They asked a huge string of questions, of which i answered all, asked to provide many screen shots and technical files for which i did, only to never be given any form of fix to the problem. The trial expired, and hence i cannot even use the trial to try and solve the problem myself. Would you purchase this program after the above?

it is a huge shame, because i did like the programme, but with this quite big problem i had with it, with no remedy to solve the problem from cyberlink made me feel it would be money wasted if i bought it
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