This company does not take kindly to bad feedback, if you have problems and do not give good feedback then expect insults and generally infantile remarks about yourself and your abilities as a human being to use a computer. Apparently in their own eyes they are the perfect company to trade with.
Them "i think it was totally professional. if you had bothered to email we could quite easily have sorted the problem out as you obviously failed to enter the code correctly probably not using case sensitive letters .the fact you didn't and tried to blame your mistakes on others pretty much sums it up.as for the rest of your email exactly how do you think an oem version comes other than the way it was packaged? if you did not understand the concept of oem why order in the first place? furthermore if you had any queries before buying you should have emailed.your feedback is a sad reflection on the fact modern society cannot think for itself
Me At the time of installation which was in the evening there was nobody to help rectify the problem. Microsoft reported that the activation key was invalid and I had to go through a whole phone process just to get the laptop running and be able to finish installing windows and set up my software ready for work the next day. My feedback is in no way malicious but honest based on my experience. The software was in a sealed paper sleeve inside a blank DVD case. Considering the price charged it did look a bit cheap. Honestly I think your response to my feedback is not very professional and harsh.
Them why leave feedback first without contacting us to rectify any problem.does not make a lot of sense really does it !!!!!!!!!!