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Customer Review

278 of 311 people found the following review helpful
5.0 out of 5 stars Diamond Clean & Diamond Fast!, 28 Nov. 2012
Verified Purchase(What is this?)
This review is from: Philips Sonicare HX9332/04 DiamondClean Rechargeable Toothbrush White (Personal Care)
I couldn't believe the price of this toothbrush when I went to high street shops, not even being able to find it at the major stockists who sell Philips Sonicare toothbrush products. I was really delighted to be able to find this product on Amazon UK and for having a cheaper cost price than the current "top of the line" Philips rechargeable toothbrushes without the Sonic technology.

I have been a fan of Sonic brushes since 2000. My first Sonic brush was by Philips and then replaced by the rather excellent Braun Sonic Complete. Over the years though the Braun has started to get weaker with its battery and the Sonicare HX9332/04 by Philips seemed like the ideal replacement. There are tons of things about this brush product that really appeal to me, not least the funky actual glass tumbler where the toothbrush can be left in it to charge - provided you slot in the plug charger base underneath it. However, as a freelance musician and researcher, the material clad "reading glasses" travel case is more appropriate to me where charging is concerned as there's a permanently built in 2.0 USB cord already sealed into the unit which makes it easy to charge off any PC or MAC, or even if you have a USB battery charger plug for an iPod! I much prefer Philips decision here to fit the older style 2.0 USB cord as it makes it easier if you have an old work laptop with you on business trips and the case itself is well made and able to withstand general abuse.

When it comes to general use, this is a very classy toothbrush. Decked out in a smooth ceramic finish and five cleaning modes ("Clean," "White," "Polish," "Gum Care," and "Sensitive."), I find the Sonicare HX9332 to do what it largely says on the box. You get a smaller clean head and a standard larger toothbrush head with the travel case, each having lift off protective caps. At the time of waiting for my Philips Sonicare to arrive, I ordered a basic set of three standard Sonicare toothbrush heads from Argos and was delighted to find that they fit the Sonicare HX9332/04 Diamond Clean, even if it fails to say so on the box. However, when it comes to actual performance, I find there's a big difference between the replacement heads and the ones suitable for Diamond Clean.

The highest "clean" speed can be a bit too abrasive if you are not used to it, but this is a very powerful brush able to select just one of the speeds by pressing on the main button once to go down the list, highlighted by the lights of the words that appear easily when activated. A built in timer and quad cycle tells me when it is time to change the angle of the brush and compared to my Braun Sonic Complete brush head, the Philips Diamond Clean is a lot smaller and far more nimble to reach into the farthest corners of my mouth. A claim on the box that the brush can give whiter teeth in two weeks however was the biggest claim that has actually turned out to work - provided you go by the daily twice a day routine! A battery indicator in green also shows up whenever the brush is used and goes orange when it is time to charge up. Generally although it requires 6 to 10 hours for its initial charge out of the box, the Sonicare Diamond Clean only requires 4 to 8 hours thereafter for the claimed 2 week usage. I have only had the toothbrush for the month (but will update as time goes on) and found the initial charge has been sufficient without more charging - that's impressive!

However there are few downsides. Although the unit has a 1/2 minute timer built in, my Diamond Clean tends to stop before two minutes are up, or perhaps I'm going over the two minutes without really noticing, thus requiring to start up the brush again. However, compared to the Braun Sonic Complete's brush, toothpaste leakage is not much of an issue on account that the brush heads are thinner by diameter with longer, softer bristles. The bristles are also slightly longer than the standard green replacements you can buy, marked also by the white bristles and show an indication of when they need to be replaced. General things like pieces of nuts that get wedged deep into my bottom front set of teeth get whipped away by the Philips, cleanly compared to the Braun Sonic and logically best to keep your mouth closed as much as you can when using any Sonic brushes as the vibrations are far higher than a moveable brush head without the Sonic technology built in.

Generally I'm really pleased with the Philips Diamond Clean Sonic brush. Fast, quick to function and completely waterproof, the Sonic toothbrush is comfortable and not too noisy as well as being fairly light to handle and compact enough to boot. The only other downside is that the ceramic body is a bit too slippy to hold, even if it does look classy. Phillips could therefore add a bit more grippyness to the design to ensure that if it does fall out of your hands, the ceramic condition isn't marked. Thanks for reading. (c)NR2 2012.
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Tracked by 4 customers

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Showing 1-10 of 12 posts in this discussion
Initial post: 26 Aug 2013, 08:16:49 BST
J. Blue says:
Thanks for your very comprehensive review here. I'm looking to replace my sonicare as the batteries slowed it seems and like the look of this one. Judging by the positive reviews about it's efficiency at cleaning I think it may be the one for me, but what I cant quite get my head around is this new notion of Phillips, of charging up the unit in an actual glass. I mean, how does that work ? This is all that's stopping me from buying one as I'm used to the little stand for recharging and just concerned about something so different. Can you say how you've found this. I assume it does work fine but a little more info would help. Do you mind, thanks so much

In reply to an earlier post on 26 Aug 2013, 12:06:55 BST
NR2 says:
Hi Jenny - The glass is just a fancier charge stand that does exactly what a conventional stand does and works by induction where the base of the Philips gets the charge through the glass and from the round induction base charge plate that the glass sits on. The base plate has a 2 pin cord just like a conventional stand and will need an adaptor for the UK 3 pin point plugs, unless you have a shaver point in the bathroom. It isn't a drinking glass that sits on a shelf but rather just a handy rinse out glass that sits on a separate charger ready to go and ready to serve up power whenever the Diamond Clean runs out of power. Unlike the cloth covered USB hardcover case, you don't need to dismantle the Diamond Clean for charging - the toothbrush can just sit at an angle in the glass supplied, taking the charge through the glass from the base plate. Let us know if you need any more info.

In reply to an earlier post on 26 Aug 2013, 13:01:42 BST
J. Blue says:
Thanks so much for this...very grateful for your quick reply. Sounds ok to me. :) You have a great day....Jenny

In reply to an earlier post on 11 Sep 2013, 10:29:52 BST
C J Bennett. says:
Thank you for a very comprehensive review. I have also been using a Braun sonic complete for several years now and was looking to change. Last week, I bought the Oral B Trizone 5000, thinking it would be the perfect replacement. However, I'm a little underwhelmed. It's huge to hold and sounds like a pneumatic drill to use! After the quiet hum of my old Braun, I'm not convinced I've made the right choice. How do you feel this brush compares with it's noise level? If it's as quiet as the Sonic Complete, I may take advantage of the 30 day money back offer, and switch.
Regards, Carleton.

In reply to an earlier post on 11 Sep 2013, 12:54:51 BST
Last edited by the author on 11 Sep 2013, 12:55:52 BST
NR2 says:
Thank you for reading it! The Sonic Diamond is quite quiet and a lot less mess is created by the smaller brush head. If you can get to a store that sells the Diamond Clean to try it in your hand first and hear it then you'll get a better impression of what it offers. I know that John Lewis has them.

Posted on 4 Apr 2014, 10:15:35 BST
Allison says:
added sugru will give you a good grip !

Posted on 20 Oct 2014, 01:12:19 BST
Handbagshoes says:
Your review is very good infact over good it sounds like your a paid product reviewer

In reply to an earlier post on 20 Oct 2014, 03:31:47 BST
NR2 says:
Nope, Im afraid not. I bought this product and all the products on here with hard earned cash. I know good value when I see it - previous Braun Sonicare user and before that the first Philips Sonicare brush owner.

In reply to an earlier post on 20 Oct 2014, 11:03:09 BST
Handbagshoes says:
I stand corrected. But as I said very good review and I did purchase after reading your review and a few others.

Thank you

In reply to an earlier post on 20 Oct 2014, 17:35:13 BST
NR2 says:
No worries, I'm glad that my review helped you. I've just ordered new brushes for mine.
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