Trying to get an undamaged book from Amazon is like playing Russian-roulette!
I've lost count of the number of damaged books they've sent me over the years and the hassle I've had to endure returning them. Most of the damage I see has clearly been present before dispatch and it's appalling that Amazon doesn't filter out the bad ones. More importantly, how has a book supply chain evolved (wholesaler/retailer/etailer etc) that can't keep the stock in good condition. No other product would be considered acceptable if it was consistently delivered with defects but inexplicably books are!