7 of 27 people found the following review helpful
Xbox 360- Missing cables,
This review is from: Xbox 360 250GB Console (Console)
Very disappointed with Xbox 360 as some cables were missing.
Contacted Amazon, but it is such a hassle to replace a couple of cables that one loses the will to shop with Amazon again.
My nine-year-old child was so eager to connect the Xbox, and having to explain to him that he could not play with it for the next two week because cables were missing and, as per Amazon's policy, we must send it back and have a full replacement within 2/3 weeks, was rather frustrating to say the least.( Why not just send the missing cables within 2/3 days?) Poor. Very poor.
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Showing 1-8 of 8 posts in this discussion
Initial post: 16 Jan 2014 13:51:46 GMT
Paul Smith says:
this is a review of amazon, not the 360 console........
Posted on 4 Feb 2014 09:51:05 GMT
[Deleted by the author on 4 Feb 2014 10:31:52 GMT]
In reply to an earlier post on 4 Feb 2014 09:52:14 GMT
[Deleted by the author on 4 Feb 2014 10:31:56 GMT]
Posted on 12 Feb 2014 18:02:30 GMT
Why would Amazon just send you the cables? Do you think Amazon package up, for example the Xbox at there warehouse?
Clearly if you have cables missing then there is two possible reasons. One is more likely they were missed when the console was boxed up in China or wherever they do these things, or secondly maybe you were sent a previous customer return, who 'forgot' to send back the cables with the rest of the item.
I fail to see why you are blaming Amazon for this. Just send it back to them as they have said, it's easy to do just go on your orders page and click return item. Then they will send you a new one.
In reply to an earlier post on 13 Feb 2014 09:06:01 GMT
Last edited by the author on 13 Feb 2014 09:06:59 GMT
Exactly, Amazon deliver the box, they don't pack the box. If anyone has a need to rage at anyone over it, they should rage at microsoft. People should rage at Microsoft anyway, they've made really bad choices of late although this console is definitely not one; have one myself and it was bought from Amazon. Came with all cables that you could need (minus a HDMI cable but Xboxs don't come with HDMI cables so that's fine.) Oh and it's sooooo quiet, compared to my original 360 this thing is silent haha.
In reply to an earlier post on 13 Feb 2014 13:53:02 GMT
In reply to an earlier post on 13 Feb 2014 17:25:04 GMT
Last edited by the author on 14 Feb 2014 09:18:25 GMT
It`s not however Amazon`s job to check products like brand new game consoles. 1. That would require breaking the seal so not technically new anymore and 2. It`s Microsoft`s responsibility to ensure these are working with all parts before they leave the factory. When you return one of these to Amazon all they`ll do is ship it back to Microsoft for a replacement for thier stock, it`s really not Amazon`s job to mess with new products before shipping them. It`s the same in any normal shop 80% of the time.
PS. It's obvious you're grasping at straws to desperately defend yourself when you know you're wrong. "HOW DO U KNOW WHAT AMAZON DID OR DID NOT SAY????? Do u get paid by Amazon to take part in these discussions ?" absolute pure rage at another customer just because they proved you wrong. By the way your spelling, grammar and attitude are atrocious for someone with an 8 year old child. I dread to imagine how he will be when he grows up, sounds like it's already started to be honest what with the way you make out he behaved like a spoilt brat upon finding that he must wait to play his new Xbox 360. Get with the program, very few people get things EXACTLY when they want them; if your child cannot handle this then there is 1 reason and 1 solution. 1. The reason is that you haven't raised him right (at 8 years old if my mother said I had to wait for something I would wait and I would do it quietly without any crying or anger) 2. The solution is that you NEVER buy things from Amazon for your child ever again as delays are part and parcel of buying products online no matter where they come from.
In reply to an earlier post on 15 Feb 2014 21:10:02 GMT
I read the reviews on Amazon to find out how good a product is - reviews like this are a waste of time. Was the xbox any good? That is what is important - if you want to rate amazon or even microsoft on their customer service there are sites like reevoo or bizrate
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