Customer Review

21 May 2017
WARNING - THIS PRODUCT HAS A SERIOUS SAFETY DESIGN FLAW
I bought a black and a stainless steel version of these kettles back in June 2015.
I didn't start to use them until 6 months ago - black one first - within a couple of months the paint near the lid and spout started to peel.
Not the greatest problem - this was just cosmetic - kettle looked a bit rough.
NOW THE WARNING...........
Two (2) weeks ago I started to use the stainless version of the kettle.
I lifted a half full kettle of boiling water from the power supply base - the top of the handle broke away from the kettle body.
Fortunately, I managed to dodge the boiling water that spilt from the kettle - it could have been very much worse.
Two plastic 'rivets' were all that was holding the handle to the kettle body - both had broken.
Note: Other reviewers have had this same problem.
THIS IS A SAFETY DESIGN FLAW THAT COULD RESULT IN SERIOUS SCALDING INJURY OR ELECTROCUTION.
Go elsewhere for your kettle - extremely disappointed with Russell Hobbs - I expected better.
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Product Details

4.0 out of 5 stars
385
£25.02+ Free shipping with Amazon Prime