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Customer Review

on 28 July 2010
I have small(ish) ears, an iphone 4, and wanted something to replace my etymotic ER4 (without remote). The Klipsch x10i headphone are great for small ears, due to their very small size and variety of silicon ear pieces. I ended up finding the smallest ones the most comfortable, although it is a little scary how far in they go--but they are exceptionally comfortable.

The sound quality is the best I've heard, with most of my music cut at AAC 256 to 312 kbs, and although I really liked the etymotic, the sound on these is much better range and I prefer the balancing (you can tell I am NOT an audiophile, just a keen listener of music).

The controls work very well with my iphone 4, including the volume, mic, pause, start, and skip to next song.

Not cheap, and probably worth it only if you have music that is at high resolution on an iphone 3 or 4.

Bought at Apple Store in London, which made the purchase easy, and 'say' that one has 14 days to try them out and return them if one does not like them (which I did not do).

[The above review was written July 2010]

[Revisit review June 2012]
I've now had the Klipsch Image X10i for almost two years. My experience over the last two years has been:
(a) Still maintain that they are excellent sound quality and comfort.
(b) By November 2011 (i.e. after 17 months) the cord near the earbuds had started to split. I found online that this was a 'known' problem, discussed and documented by people, and likely to happen for people with specific oils in their hands, that caused the wire to become more brittle. I went back to Apple Store and they gave me a replacement, no questions asked. The replacement evidently was a 'new' version of the Klipsch, that no longer suffered from the oil on the hands, splitting problem.
(c) In May 2012, the cord at the plug part became seperated (? my fault, not sure) and again, Apple was nice enough to take them back. They did not have a replacement X10i, so gave me a pair of Klipsch 4 to try for a week (and the rest of my 'money' on an Apple card) which did not sound near the quality, nor comfort, as the X10i, so I returned them. I'm now deciding whether to get the X10i again (through Amazon, as now down to £160) or something else, but still really like these X10i, despite construction issues, for their sound and comfort.
(d) The only other annoying item in these, is that the clip quickly falls off (poor design) and the clip is important to reduce the cord bouncing around. I finally bought 20 clips online on ebay for a few pounds.

I still recommend these Klipsch X10 for small ears, sound, and comfort, but do be forewarned that they are not the most rugged headphones out there.
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