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Customer Review

43 of 44 people found the following review helpful
2.0 out of 5 stars Beware of Vodaphone traps !, 1 Nov. 2013
Verified Purchase(What is this?)
Just take care when you have this up and running. When you get started you will get several text messages from Vodaphone asking for you to text replies to them and you naturally assume that there won't be any charge for this - beware, you will be charged! You will be charged for any kind of contact with them regarding the setting up or use of the Sim Card. There are a couple of numbers which they claim are free but what these numbers do is put you through to automated selection choices which are not free once you select them, so you think you are using a free service but you are being charged. They will also send you a text message informing you that you can get points if you type out a word and text it to them. Surely they don't charge for this? Yes they do! I did what most people don't and checked my balance before and after I sent off the text and yes Vodaphone charge for this - and the value of the few points you accrue is less than what you have just paid. And there is only customer support and help if you are willing to pay heavily for it.

My advice if you get this would be to not reply to any Vodaphone texts unless essential, as these are just money earners for them. Use the website instead if you can and while there make sure that you register for your freebie offer as these are very worthwhile. Oh and be careful not to accidentally press the wrong button on your phone because this will be costly. There is a hefty charge if you use or accidentally press the voice message button so watch this too.
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Initial post: 15 Feb 2016 19:10:51 GMT
Bob Merck says:
Very helpful, thank you!
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Review Details

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Reviewer

Kenkonti
(TOP 500 REVIEWER)   

Location: Chelmsford, England.

Top Reviewer Ranking: 113