The concept is fine, tell it where you want to go and it does the rest. However, it does not mention that all of the customisable features of previous tom toms have been stripped out. It does not even tell you how long your journey will take, it just gives an arrival time. My main issue is the software is full of basic bugs, the buttons top left and right for moving back one screen or returning to the main screen do not always appear. This leaves you stuck on a screen with no option but to go forward until randomly the buttons reappear. Then on the main screen the buttons are stuck on, obscuring the arrival time ! It is very poor. It randomly restarts itself, sound is sometimes off, you cannot tell if the bluetooth connection is working, if there are no delays on your route or no connection to the phone !