The product was delivered promptly and well wrapped. I ordered a size 18 even though I am size 14. This is so that I can be sure to wear a warm fleece underneath it and this is perfect for me. It's a little longer than my old coat and measures about 37 inches from shoulder to hem but this will be extra warm and dry for me. I do find it a little harder to do up the zip due to it's length though. I would definitely recommend this seller.