I agree with a number of people on here that the top area where the water is poured is narrow and if using the jug it can be difficult. It would have been better is the lid opened more to allow extra pouring room. When the lid is opened after use (even when cold), to take out the filer and clean, the water does tend to drip down the back of the machine. In addtion I have taken to using paper filters as the filter supplied still allows some of the coffee powder to get through to the cup. Having said all that, it does give a good cup of coffee and is quite quick. I have not used the programme timer.
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