7 of 8 people found the following review helpful
Cheated Rob Fan,
Verified Purchase(What is this?)
This review is from: 1000 Lives (Paperback)
I Pre Ordered 1000 Lives by Nan Goldin as soon as it came on your Site ..6th Sept ..I have not received my order yet and I now realise that I will never see it as it was a Limited Edition of 500 Copies & Amazon UK obviously took far too many orders & were,nt able to fulfil their promise to all their customers who ordered ..
Its been an absolute shambles ...It should hsve been on a First Come First Serve basis but I know quite a few people who ordered it later than Sept have managed to get it !! ...So as far as I can see You really didnt care who you sent it to & it was just posted to whoever on a kind of lottery basis but definately not fairly !
I have since had A Guarantee of a Copy by an Amazon Customer Service Rep who had no idea what he was talking about .. . I also have 4 Emails with Dispatch Date changes... A Temp out of Stock E Mail ..also I have a Sorry we are still trying to detect your order..I have had 2 Amazon Chats & a 100 apologies ..but to me this has been a farce from start to finish and Im not a Happy Customer & you still have,nt had the decency to send me a Cancellation E mail yet so Im still waiting for Something ...Anything ..even Some Good Customer Service wouldnt go amiss ..!!