Excellent service from Amazon - was delivered in 2 days. Took me about an hour to assemble - it was very straightforward, with crisp, clear instructions. I was surprised how quiet the machine was - compared to a treadmill, for example, you would find it difficult to tell if anyone was using it - it is that quiet.
The settings are simple to use, and there is enough variety for most users. The build quality looks and feels solid, and the machine itself is an attractive piece of apparatus.
The seat is pretty hard, but it is obviously built to last, so not a real complaint. Everything is adjustable, and the vast majority of people should find no problem with height/reach.