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Customer Review

438 of 451 people found the following review helpful
1.0 out of 5 stars Outrageous license conditions, 2 May 2010
This review is from: Corel PaintShop Photo Pro X3 (PC DVD) (DVD-ROM)
We have all had to get used to one sided licences which allow software providers to avoid any responsibility for anything. But the licence for Paintshop Pro is the worst I have ever seen - it's so bad that no sensible user would agree to it. Corel requires you to hand over control of your computer and your personal information to them.
Corel is entitled to:
- install updates without giving the user any notice
- define some updates as 'mandatory updates' and revoke the user's licence if they are not installed within ten days
- monitor how you use the product and to share that information with anybody they feel like
- share your personal information with anybody they feel like
- access, utilise and alter the "existing functionality" of your computer, including changing any default settings they choose to.
I have used Paintshop Pro through five or six versions and been very happy with it. But these conditions go far beyond what is acceptable or necessary. I am not going to install this version. Nobody who values their personal privacy and wants to stay in control of their computer should do so either.
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Tracked by 10 customers

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Showing 1-10 of 31 posts in this discussion
Initial post: 26 May 2010 17:28:04 BDT
Last edited by the author on 26 May 2010 17:29:03 BDT
Suhaib Sufi says:
I thought the x2 one was bad enough from what little i read of it.
I think if I need an upgrade I'll take a serious look at Serif's PhotoPlus.
Corel has gone down in my view of late.

Posted on 7 Oct 2010 16:23:00 BDT
Last edited by the author on 7 Oct 2010 16:24:24 BDT
D. R says:
I thought that they had to give an option for you to choose or refuse to receive information from third party's, and has these terms & conditions may not be found until the user has opened the item and wants to install then if they don't agree with the T&C's then they are left with an unusable piece of software. To me it all reads of unfair terms & conditions something that, I believe, is covered in law, sales of goods act I think.

Many people just click the box agreeing to the software vendors terms and conditions without reading through them, this software http://www.javacoolsoftware.com/eulalyzer.html does the work of scanning the EULA and highlighting things of concern. Get hold of a copy of the EULA and paste it into eulalyzer before you buy it could save you from buying software you wouldn't touch with a bargepole if you get the EULA online first.

I was looking at buying this as an alternative to photoshop elements 8

Posted on 13 Oct 2010 15:29:22 BDT
Z.M.T. says:
Thank you Marek for this Comment. I was about to Buy This Software, but I thought it wise to read previous buyers' comments Page, and read your comment. Now, I must say I agree with your views which really explain how Software Copyright Owners and Their conditions of Sales have become so Stupid. I, therefore, decided NOT TO BUY THIS SOFTWARE, and thought to myself LET THE COPYRIGHT OWNERS stick their Conditions of Sales up their noses, and I will keep MY MONEY IN MY POCKET.

In reply to an earlier post on 13 Oct 2010 15:33:04 BDT
Last edited by the author on 13 Oct 2010 15:33:53 BDT
Z.M.T. says:
Thank you D. R. Stockton, for the tip about pasting http://www.javacoolsoftware.com/eulalyzer.html

Posted on 24 Nov 2010 13:57:05 GMT
Sam Charles says:
No wonder this version seems underpriced - am sticking to my old version too until an offering putting the interests of the customer first becomes available or buy alternative product..

Posted on 26 Nov 2010 18:35:01 GMT
gamcd says:
Thanks Marek, I wont be buying this now I have seen that about the licence

Posted on 28 Nov 2010 18:59:18 GMT
Bellatori says:
Like the others commenting, this review has done for my purchase. It is definitely a caution against just ticking a box. Disappointed though as I loved the old PSP

Posted on 6 Dec 2010 14:22:14 GMT
Jet Kirk says:
Corel Paintshop Pro is the standard against which all other products are judged. I think this has gone to their Corporate heads and has sent them insane. I am going to jump ship and buy a different package. Serif certainly doesn't compare, but there are products out there that are taking advantage of Corel's stupidity at throwing a straightjacket on its customers and putting out products that are very, very good indeed.

Posted on 9 Dec 2010 23:39:25 GMT
Sue C says:
Thanks, Marek. Its good to know about licence conditions. I certainly don't want to throw my computer open to being controlled by any external company.

Posted on 18 Dec 2010 12:34:26 GMT
moonfairy says:
I was about to buy this product but now I am not going to do it.
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