If you take a look at the item you will notice that they do not show a plug. This is because the item has no plug. It is intended to be hard-wired to the mains supply buy a professional electrician. I have been told by Trading Standards that all items in the UK must be fitted with a plug under The Plugs and Sockets etc. (Safety) Regulations 1994. The seller tried to charge me the original postage cost and a restocking fee. Trading Standards have also told me that this is against the Distance Selling Regulations. I had little help from Amazon and I am now perusing this matter in the Small Claims Court.