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Customer Review

71 of 82 people found the following review helpful
1.0 out of 5 stars Keeps switching off !, 8 Dec. 2012
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This review is from: Panasonic DMR-HW220EBK 1TB HDD Recorder with Twin Freeview +HD Tuners (Old model) (Electronics)
Firstly I couldn't receive all the new freeview channels through this box yet my old freeview box and all my freeview tv's had been able to receive them. I rang a local store and they suggested I do an update, which I did but this didn't make any difference.

It also kept switching off almost immediately after I switched it on, but then this stopped. I should have sent it back then but thinking it was just a glitch, I forked out nearly £100 for a new wide-band aerial to receive the channels including the HD channels. That was a few days ago but today it's decided to just switch off in the middle of watching tv through it and again later in the day when replaying a recorded programme. I even unplugged it from the wall to reset it but it still wouldn't start up. I've been more than patient with this box so after reading other negative reviews about firmware problems, I'm sending it back.
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Showing 1-3 of 3 posts in this discussion
Initial post: 16 Jan 2013 17:36:31 GMT
Don't give up on this modal, Its a very capable machine ,you most probable have a duff one,Iv'e had mine now for two months and no problems yet

In reply to an earlier post on 16 Jan 2013 18:44:53 GMT
Hi Mr Ad Harris: I loved the machine and all it could do apart from this daily switching off problem, so I accepted a replacement. Unfortunately the second one had similar problems. I've taken delivery of a different make and it's working fine.

Posted on 16 Jan 2013 18:47:01 GMT
Update on Panasonic DMR-HW220EBK 1TB HDD Recorder with Twin Freeview +HD Tuners (New for 2012) (Electronics):

Replacement was doing the same thing which was very annoying as it was over Christmas. Sent it back for a refund. Bought another make of box and its working fine.
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