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Customer Review

56 of 60 people found the following review helpful
4.0 out of 5 stars Great bread, frustrating interface, 10 April 2010
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This review is from: Kenwood BM450 Bread Maker with Ingredients Dispenser (Kitchen & Home)
First the good news: the bread from this machine is consistently fantastic. We most often use a Jennie Shapter recipe for potato-starch bread and it comes out fluffy, light and tasty even when we sometimes muddle the recipe.

The breadpan is a short but deep unit that provides a "tall" slice of bread. The pan is well coated and baked bread drops-out cleanly. There is one central paddle with a clever axle design that ensures that it remains attached to the pan after baking and does not get trapped inside the bread.

The display is clear and easy to read and the machine allows custom programs to be created and stored.

Unfortunately the glass-fronted touch-sensitive user interface can be difficult to use. It is incredibly stylish and could have been designed by Apple, but is frustratingly inconsistent in response. Sometimes a heavy press is required to activate a function and on other occasions an inadvertent brush against the START button prematurely activates a cooking program. Little wonder there is a override ON-OFF rocker switch hidden around the back!

The ingredients dispenser claims to hold 75 ml but when filled to capacity with moist fruit it tends to jam closed, resulting in fruitless endeavours. Ha.

However in its basic function, making bread, this machine excels.

Update: September 2010

We bought this example in November 2009 and after 10 months daily use the shaft in the bread pan has failed. The shaft appears to have been retained in the pan gasket by two washers which have disintegrated. The bread machine itself it still working well, so we have bought a replacement pan ( £18 ) and have contacted Kenwood to determine whether they consider the pan to be a consumable item or covered by warranty. More soon...

Update: November 2010

Nope, the bread pan is considered to be a consumable. Oh well, bought a couple of spares elsewhere on Amazon.

Update: May 2011

16 months after purchase, the machine finally died. We did disassemble it as much as possible but the fault appeared to have been a failed clutch, so that the paddle could no longer mix the dough. We estimated that we had made in excess of 700 loaves, which seemed reasonable, so went ahead and bought another BM450!
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Showing 1-1 of 1 posts in this discussion
Initial post: 13 May 2013 14:43:52 BDT
We've been using ours for approximately 18 months and today the shaft failed on ours too. The washers are nowhere to be seen! Unfortunately replacing the pan doesn't look like it's going to be easy as Kenwood are having stock problems whatever that might mean. It would appear from other reviews here and on other sites that this could be a fault / issue with this bread maker.
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