I read the reviews before buying coffee maker and really pleased with my purchase. Lot better than using my old coffee press. As I do like the function of hot plate keeping coffee hot for up to 2 hours then auto switching off after this time. Have not yet tried the programing function to make coffee. Some reviews have said it is difficult to read water level gauge on the side of coffee maker. It is readable but I would say it is not as clear and so easy to read. I don't find this a problem as jug is marked up on the side and I use this as a guide, when filling water level up. . I have made 2 additions which are a funnel as pouring water into coffee maker with out a funnel is not easy as can spill and run onto kitchen work top when pouring from the jug into coffee maker. and I also bought a water filter jug as I have hard water in area I live in and did not want coffee maker scaling up inside.