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Customer Review

0 of 18 people found the following review helpful
1.0 out of 5 stars scratched disc..., 7 May 2014
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This review is from: Beethoven: The Piano Sonatas (Audio CD)
While the music is excellent, the first disc is scratched and is not reading accuratly as of track N° 7. All other discs are fine and really enjoyable. Sound quality is better than one might think for recordings from so long ago.
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Showing 1-5 of 5 posts in this discussion
Initial post: 8 Feb 2015 09:18:41 GMT
It is not this or that PARTICULAR mishap what matters here, but the UNIVERSAL value of the set. You have misplaced your complaint and your rating has confounded many people.

Posted on 4 Sep 2015 23:15:33 BDT
Last edited by the author on 4 Sep 2015 23:15:55 BDT
KaleHawkwood says:
You need to go to the 'Your Orders' page and complain to the seller. They won't read this.

Posted on 7 Feb 2016 21:12:41 GMT
[Deleted by the author on 7 Feb 2016 21:32:08 GMT]

Posted on 7 Feb 2016 21:35:14 GMT
Last edited by the author on 7 Feb 2016 21:39:15 GMT
I've just had this exact problem, with a copy purchased new from Amazon. Classical music box sets seem to suffer from relatively poor quality control - scuffed discs and frayed sleeves are not uncommon. Clearly, they've been produced and assembled on a very tight budget.

Deutsche Grammophon seems to be a particularly bad offender when it comes to poorly assembled box sets. In the worst cases, discs are missing entirely (yes, that's happened to me). Brand new sets sometimes look as though they've been used.

I will put up with a few imperfections, as they seem to be par for the course, but playback problems are unacceptable.

I am returning the set and ordering a replacement copy, so will see if the problem is still there. I hope not, as I really want to own this set.

It's a shame that a company such as Deutsche Grammophon, which owns a huge percentage of the world's greatest classical music recordings, doesn't have more respect for its customers.

Posted on 21 Mar 2016 03:05:24 GMT
Ron Viewer says:
Your problem should be reported as seller feedback, which they might then take up with the manufacturer if necessary, as it reflects on them.
You should not use that experience to downgrade the quality rating of the product itself - the recorded musical performance - as that 'one star' clearly gives an impression that is way out of kilter with the consensus opinion of this set's merits, including your own.
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Location: Antwerpen, Belgium

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