My first (but not last!) Henry has just died after 20 years loyal service. During which time he has taken several knocks and falls that would have destroyed (or at least severally damaged) most other machines. He has managed to consume huge amount of builders related mess as well as normal household dust and items! The dust bag is twice the size found in a lot of other machines, so hardly ever needs changing; plus the machine may be operated without a dust bag if required. Thus I have no hesitation in giving this machine a 5 star rating. At the start of the year the model was upgraded to HVR200-22 (i.e. the one Amazon is currently selling). Beware many companies are still trying to sell the old 1100w version - hence their 'special / promotional' prices! N.B the 'R' in HVR200-22 stands for Red. The machine is also available in Blue, Green and Yellow.