Bought this printer as I use a Dell laptop at home and always been very happy with this brand. This printer worked well but we have had two paper jams, the last of which proved fatal. The problem is that the back cover doesn't give you access to the rollers where the paper actually gets jammed, that means that when you pull the paper out a bit can get caught and rip off. The first time we managed to get the paper out with the help of two wooden coffee stir-sticks. It took us more than an hour. This time the bit that broke off was only a few centimeters long. It has been impossible to get the bit of paper out and now the printer doesn't function at all. Will not be buying a Dell printer again - sadly this is a design fault.