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Customer Review

on 7 February 2013
You won't have to look very far to find widespread discontent with the new generation of GoPro cameras - and it's justified. There is a serious and uresolved problem with these cameras freezing. They are completely unreliable and patently nowhere near ready for market. On top of the usual hassle of having to install firmware, you will spend hours and hours trying to get it to work. The fixes recommended by Tech Support are ridiculous. Here's an example:

Please follow the steps below to reset your camera, repeat 5-10 times:

- Remove SD card and Battery.
- Press and Hold Shutter Button (it will need to be kept pressed throughout the whole process)
- Insert the Battery
- Click the Power/Mode Button.
- Camera should power up.

Note that they want you carry out this procedure 5-10 times. Life is simply too short.
There is also no guarantee it will work or carry on working for long after this.
The first and second gen cameras were good. This generation is a joke - don't go near it.
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