I bought this book having been asked to run a workshop for around 20 people at senior management level, based in Eastern Europe. It certainly provided some interesting ideas that were clearly based on practical experience in a non-European setting (there are many references to possible cultural landmines). The material is pretty densely packed and I found it best to dip into the book rather than trying to read it cover to cover. I am not sure that I shall be able to use many of the ideas in the specific workshop I am to run but some can certainly be adapted. Another reviewer mentions the poor graphics. I would go further. The overall design of the book could in my view use a complete makeover: page layout is cramped and the typeface too small for easy reading - another reason to dip rather than read in full.
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