Thank you for this product review.
We are the manufacturers of this Ski and Snowboard Helmet, and we are sorry to learn that the product did not fit in the size you ordered.
This is most surprising, since we don't usually get complaints about the sizing of this helmet at all. The only explanation we have is that accidentally the wrong size label found its way into your product.
We would be glad to exchange the helmet into the next bigger size for you.
Unfortunately we can't contact you directly. But we will be glad to help if you contact us using the mail form on www.ultrasport.net or if you send a direct email to firstname.lastname@example.org.
We would like to apologize once more for the inconvenience caused and are looking forward to hearing from you soon.
With kind regards,
Ultrasport Service Team