3 of 5 people found the following review helpful
Good for reference,
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This review is from: Business Analysis (Kindle Edition)
The book is a useful resource for anyone in the industry, however, I felt that there are too many diagrams for the sake of diagrams, and some pieces of text are bordering on patronising (e.g. investigation technique "look on the internet").
It's not a book you want to sit down and read unless you're taking the BCS course, but there is a lot of useful information for anyone wanting other perspectives or starting out. The 72 techniques book is much easier to read.