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Customer Review

79 of 94 people found the following review helpful
3.0 out of 5 stars Tiny, 17 Oct. 2013
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This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Drive with Auto and Cloud Backup - Black (Accessory)
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The first thing I noticed about this drive is how small it is - about the same size as similar external 1TB drives of last year.

It is also very quiet.

But:

It runs quite hot, hotter than similar 1TB drives I have.

The supplied USB cable is far too short - If you have a tower case on the floor with only rear USB sockets this cable just isn't going to do it for you.

There is no power cable - this is host powered. This is good but your usb set up may not supply enough power to keep this drive going. On the first use I transferred 1 TB of data to it and twice it unilaterally disconnected itself from my PC and reconnected resulting in me having to restart the transfer process. This may be caused by a lack of power or it may just be a reliability issue.

Speed wise I have had some fast peaks - up to 160MB/s but often it will average only 45 - 60MB/s.

The supplied software is, as with most external hard drives, best avoided.

Overall it is a compact useful storeage device
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Showing 1-1 of 1 posts in this discussion
Initial post: 30 Mar 2014 18:27:22 BDT
Tonygogo says:
Further to the power issue, this doesn't work on my 10" tablet (not enough power from the 'in' USB port) and although a Y power cable exists (taking power from 2 USB ports) the WD technical team don't want to test it. Their 'helpdesk' don't seem to care about customers either - very disappointing.
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