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Customer Review

77 of 79 people found the following review helpful
3.0 out of 5 stars Confusion over different product key, 15 Sept. 2010
Verified Purchase(What is this?)
This review is from: Garmin N├╝Maps - Full European Lifetime Map Updates for Nuvi series (Wireless Phone Accessory)
Having just bought this (as the price had come down to £61), I went ahead and tried to download. The first thing that happened was that everything stalled as I had to download a new browser plugin.

Having done that I was a bit concerned that it might have eaten my product key, and when I reviewed my account, the map update was shown with a different product key,
and an expiry date 12 months from download. I was a bit concerned about this, so I contacted Garmin and this is the reply they sent so me...

"The map download in your account is designed to expire after one year.
This is only for the current map download in your account and will not
affect your lifetime map update subscription. When the next map update
is available it will also be available to download in your account for
one year or until the next update is downloaded.

Each mapping download will have a different product key, when you start
to download you will be given a new product key for the new mapping
update."

Hope this helps.

Conclusion - download the plugins before you use the update card!
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Showing 1-1 of 1 posts in this discussion
Initial post: 10 Nov 2011, 10:24:55 GMT
I have had a Zumo 550 for 4.5 years and a lifetime update for 3 years. I have had no problems with the downloads but you do have to download a plugin first. You also need to have the Zumo plugged in to your computer so as the download will detect it and authenticate the update is for your unit and update the maps on it. You have to couple your unit with the download on first update. You cannot down load your update to another unit or transfer your update to another unit once you have aligned it to a unit.
I have just bought a new Nuvi for my wife and this had the lifetime update free with it and I set it up no problem after downloading the plug in first.

Hope this helps Mike
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