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Customer Review

134 of 138 people found the following review helpful
4.0 out of 5 stars Only real flaw is the sheer number of paper jams, 20 Jan. 2013
This review is from: HP Photosmart 6520 Wireless A4 AirPrint e-All-in-one Colour Photo Inkjet Printer (Office Product)
I purchased this printer about 4 months ago to replace a rather tired (and increasing unreliable) Epson. So far my experience has been on the whole positive. The printer is seemingly economical in its use of ink, especially in comparison to previous printers I've had. Often it can seem that they waste ridiculous amounts of ink on processes such as cleaning the heads, but this cannot be said for this printer. The common availability of relatively inexpensive third party produced (i.e. not official HP) cartridges has also meant that replacing the cartridges in this printer has proven cheaper than my old Epson, and in the time I've had the printer I've probably saved about half the total cost of the printer on ink alone. Print speed is superb for both ordinary printing and photographs, and in terms of quality I have never had any cause for complaint at all. So all in all I have been extremely impressed with this printer.

However I have encountered one problem. This is the ease with which this printer suffers from paper jams. I've never really had this issue with other printers before, and I've found it extremely time consuming (and annoying!) to deal with repeated jams. To give a rough indication of how frequent they are I would say it has happened to me about 6 or 7 times since I got the printer. Orginally I thought it may be down to the paper I was using (which was admittedly the cheapest junk I could find) but since using proper/good quality paper I have not really noticed any improvement in this problem at all. It may well be that I simply have a dodgy printer or that I'm doing something wrong, but given how difficult it can be to get the printer to allow you to continue printing after a jam this may not be the ideal choice for those looking for the simplest to use printer.

That said, the various qualities of this printer do for me outweigh the annoyance that the jamming issue causes and is certainly a good choice for those looking to upgrade.
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Showing 1-2 of 2 posts in this discussion
Initial post: 2 May 2013 20:29:04 BDT
Mrs. M. Ep says:
Have you tried "feathering" the paper before you put it in the printer?

In reply to an earlier post on 22 Jan 2014 19:11:25 GMT
rog bert says:
i agree you should do this whatever printer you have
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