I bought this for my husband for christmas, wasn't sure what to expect as reviews were mixed. This is the first coffee machine we have had but it is great! It looks good, works well, easy to use and is quiet. It keeps coffee hot for 2 hours, why you would want it kept standing for longer than that I don't know..make less so none is wasted and then make it fresh, it doesn't take long!! I don't find filling it a problem at all, yes a little bit of water dribbles down back when you lift the lid..just condensation from inside the lid..not a problem as far as I'm concerned. It makes a good cup of coffee!! Not sure what some people expect..maybe to pour it for them too?? I would definately reccomend it, especially at that price. Great value!!