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Customer Review

4 of 6 people found the following review helpful
1.0 out of 5 stars I Wish There Was A Zero Rating...., 17 Nov. 2012
This review is from: Philips HP6375 Perfect Female 4 in 1 Bikini Rechargeable Trimmer Lady Hair Shaver (Personal Care)
I carefully researched the options for bikini trimmers before selecting this one. Although not all reviews were favourable, it appeared to me that the negative ones were all about failure to trim longer hair and the product guidance is very clear about how to do this with good results. I decided that the negative reviewers had probably not followed the instructions carefully enough....
Unfortunately, I was not to find out for myself.
I bought the device and took it with me abroad as a gift for my girlfriend. I put the device on charge for 10 hours, as per the instructions, and then disconnected from the power before pushing the sliding power-on switch to check all was well (the trimmer wont work while the power cord is connected). Two things happened at this point: the trimmer turned on as expected, but the plastic power switch fell off as did a small plastic component that was part of the on-off mechanism. After about an hour my girlfriend had pieced it back together and she then attempted to adjust the trimming length on the 'comb' head, one of four attachments that come in the package. You guesed it, THAT comb attachment then fell apart, again with internal white plastic components falling onto the floor as it did so. Another 2 hours of frustration followed as she tried to fix this latest malfunction but it proved impossible.
I had seen enough long before this. The whole product from packaging to the device itself felt cheap and flimsy and although I realise that I was probably unlucky with this individual unit, I had already decided to return it and get my money back. The one silver lining was I ordered it from Tesco Direct, picking it up from a local store, and there was no problem getting my money back even though I couldn't return it until 6 weeks after the purchase date and the receipt had been lost.
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