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Customer Review

on 13 May 1999
... because it reminds me a great deal of Bruce Lee's "Tao of Jeet Kune Do." In that book, the reader is warned in the preface to approach the book actively with pencil in hand to jot notes and draw lines between connected ideas. I have done this with Brenda's book. It will take about 6-7 reads and lots of mental connections before everything starts to gel.
It is a new "Way" of thinking, and, indeed, is so far ahead of any way we design software now that many ideas that this book suggests still need extensive research to even understand how to implement. (e.g. Freytag graphs as a way of structuring software/task flow to provide a pleasing HCI, and Brenda's Principles of Intelligent Computer Agency as a means for implementing truly AI agents with personality and emotions).
Along with the wonderful head rush of compelling new theory, she also takes the second half of the book to explain principles of software design that you can implement in your programs _now_, and also takes the time to introduce you to fascinating HCI research offshoots like Programming by Demonstration.
It is wonderful writing, and her ideas and concepts continually refresh and remind me why I am in such an exciting field.
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