Machine was easy to use from the start and is nice and compact on my worktop; however, rest of comments relate to the coffee itself! Order from Nespresso Club arrived within 48 hours so can see no issue re ordering. 30p per cup seems worth it for the convenience and the taste, which is much better than my normal filtered coffees. Choice of flavours and strengths is unbeatable. Bought the Aeroccino version which is also fab and adds to an enjoyable experience in the midst of everyday life! Highly recommend both machine and Nespresso.