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Customer Review

on 22 August 2011
This machine is great for Blu ray discs, and upscales DVD's really well. It also plays an excellent selection of media files including AVI, through the USB connection on the front, and has wi-fi built in. But be warned, the BBC-i-player just DOES NOT WORK! so don't buy it if that's a big consideration. My i-player worked for a couple of days after updating the firmware and god knows what else, although it had no fast forward or rewind capability, but now it has no icon to play the programmes, even though all the info is there on screen! I can see the programmes but it won't let me play them! I've checked the forums and they are full of people dicussing this very issue. Very annoying! The blu ray player logs onto my router and connects to the internet just fine, and 'You tube' plays perfectly. I think it's a BBC issue, as they have rushed out the new i-player and obviously haven't bothered testing it properly. Samsung technical 'support' were a joke. I might as well have asked the cat! I'm sure it will get sorted in time, and as I can get i-player on my TV, it's not the end of the world for me personally. It is very good in all other areas, a nice solid and well made piece of kit, with a nice remote control and great picture and sound quality. It will probably also support ITV player and five on demand soon enough. Let's hope they plan a bit better than the BBC did! I will be keeping the player, but I can't give more than 3 stars when it has such a a major shortfall. With i-player working, I would have given it five stars!
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