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Customer Review

on 5 March 2014
I wouldn't recommend to anyone this company. At the beginning I was satisfied with the quick delivery. The item arrived in 3 days, but when I opened the package I had to realize that they sent meg the wrong item. I got a single duvet set instead of a double. I sent a complain letter and a guy from the customer service asked me to send a picture of the bill to see how packed it and checked it. On the bill there was only one stamp, that said 'Packed by' and no 'Checked by'. So it means somebody just packed the product but not checked it. The guy asked me to send back the item and they were going to send a correct one and refund the cost of the postage. I sent it back and I was waiting. For 1,5 weeks I didn't get any answer. When I wrote an other e-mail asking about the order, they said they warehouse's roof collapsed and they couldn't operate and they asked me to wait a few days. It was on the 21st of February and since that I haven't got any answer yet. So now I don't have the product or the money.
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Product Details

4.5 out of 5 stars