I think this 'phone is excellent. It sits in a very small square black box, which can be placed flat on one's desk (or on a detachable bridge to raise it at an angle, as seen in the photograph) and be covered with a pretty lace mat if wished. The 'phone itself is very easy to set up and to use, with a selection of acceptable melodies to set for callers one wishes to recognise by a special tune. It is smaller than many cellphones and the clarity is superb. I cannot understand the previous negative reviewsand do not agree with them. My only 'winge' is that I paid nearly £70 for the thing from John Lewis and here it is on Amazon at half the price. This really is a splendid little sophisticated and elegant looking telephone and is ideal for home use.